Terms of service
Last updated: 20 August 2026
These Terms of Service govern your use of the Margo’s Beauty website and purchases made through our online store.
“Margo’s Beauty”, “we”, “us” and “our” refer to [LEGAL OWNER OR BUSINESS NAME], trading as Margo’s Beauty.
By using our website or placing an order with us, you agree to these Terms.
Nothing in these Terms affects any rights that cannot legally be excluded or restricted, including your statutory consumer rights.
1. About Margo’s Beauty
Margo’s Beauty is an online beauty and skincare retailer.
Our store is hosted using Shopify, which provides the ecommerce platform that allows us to sell products to you.
Our full business and contact details can be found on our Contact & Legal Information page.
2. Using Our Website
You must not use our website:
for any unlawful or fraudulent purpose;
to interfere with the website's security or operation;
to transmit viruses, malware or harmful code;
to attempt unauthorised access to our systems;
to infringe intellectual-property rights;
to impersonate another person; or
in a way that could harm Margo’s Beauty, our customers, Shopify or other users.
We may suspend or restrict access to our website where reasonably necessary to protect our business, customers or systems.
3. Product Information
We take reasonable care to ensure that product descriptions, photographs, ingredients, prices and other information displayed on our website are accurate.
However, colours and appearance may vary slightly because of differences in screens, devices, photography, lighting or product batches.
Product packaging may also be updated by manufacturers from time to time.
Please read all instructions, ingredient information and warnings shown on the product packaging before use.
If information on the product you receive differs materially from the information shown on our website, contact us before using it.
4. Skincare and Cosmetic Products
Skin types, sensitivities and individual responses to skincare and cosmetic products vary.
You are responsible for checking product ingredients and instructions before use, particularly if you have known allergies or sensitivities.
Where appropriate, follow manufacturer recommendations regarding patch testing.
If you experience an adverse or unexpected reaction, discontinue use and seek appropriate professional advice where necessary.
Information provided on the Margo’s Beauty website is for general product and educational purposes only and is not intended to replace professional medical advice, diagnosis or treatment.
5. Orders
Adding an item to your basket does not reserve that item.
When you submit an order, you are making an offer to purchase the products included in that order.
We will normally send an electronic acknowledgement or order confirmation.
We may refuse or cancel an order where reasonably necessary, including where:
a product is unavailable;
payment cannot be authorised;
we identify an obvious pricing or listing error;
we reasonably suspect fraud or misuse;
delivery cannot be made to the supplied address; or
completing the order would breach applicable law.
If we cancel an order after payment has been taken, we will refund the relevant amount.
6. Prices
Prices are displayed in pounds sterling (£) unless otherwise stated.
Prices will include applicable taxes where required.
Delivery charges and any other applicable fees will be shown before you submit your order.
7. Payment
Payment must be made using one of the payment methods offered at checkout.
You agree to provide accurate and current payment and billing information.
Payment services may be provided by third-party payment providers and are also subject to their applicable terms and privacy information.
8. Promotions and Discount Codes
Promotions may be subject to specific additional terms.
Unless otherwise stated:
promotional codes have no cash value;
promotional codes may expire;
some products may be excluded;
promotions may not be combined;
only one code may be permitted per order; and
we may restrict promotions where there is evidence of misuse.
We may amend or withdraw promotions where reasonably necessary, but this will not affect orders already validly accepted.
9. Delivery
Delivery information, estimated times and delivery charges are explained in our Shipping & Delivery Policy.
10. Returns and Refunds
Your cancellation, return and refund rights are explained in our Return & Refund Policy.
Nothing in these Terms removes your statutory rights under UK consumer law.
11. Product Availability
All products are subject to availability.
We may limit the number of products available to a customer or household, particularly for limited releases, high-demand products, promotions or where we reasonably suspect commercial resale.
12. Intellectual Property
Unless otherwise stated, the Margo’s Beauty name, branding, website copy, photographs, graphics, logos, designs and other original content belong to us or are used under licence.
You may access and use our website for your own personal and non-commercial use.
You must not copy, reproduce, commercially exploit, distribute or modify our protected content without permission unless permitted by law.
13. Customer Reviews and Content
If you submit a review, photograph, testimonial or other content to us, you confirm that you have the right to submit that material and that it is not unlawful, misleading, abusive or infringing.
Reviews should reflect genuine experiences.
We reserve the right to moderate or remove content where reasonably necessary, including content that is unlawful, fraudulent, abusive, irrelevant or contains personal information about another person.
14. Third-Party Services
Our website may use or provide links to services operated by third parties.
These may include payment providers, delivery companies, social networks, review platforms, analytics services and other Shopify applications.
Third-party websites and services may have their own terms and privacy policies.
15. Our Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
Nothing in these Terms excludes your statutory consumer rights.
We are not responsible for losses that were not reasonably foreseeable when your contract with us was formed.
Where you purchase products as a consumer, we are not responsible for losses relating purely to business activity.
16. Events Outside Our Control
We are not responsible for delays or failures caused by circumstances outside our reasonable control.
However, this does not affect any rights available to you under applicable consumer law.
17. Complaints
If you are unhappy with an order or service you have received, please contact:
Email: contact@margosbeauty.com
Please include your order number where applicable and enough information for us to investigate the issue.
18. Changes to These Terms
We may update these Terms from time to time.
The Terms applying to your purchase will normally be the version in force when your order was placed.
19. Governing Law
These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply to you.
Consumers living elsewhere in the United Kingdom may also have the right to bring proceedings in their local courts.
20. Contact
Margo’s Beauty
Operated by: Margo's Beauty
Email: contact@margosbeauty.com